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Rusutsu Resort Hotel & Convention, Rusutsu
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Key details
About the Resort
13, Izumikawa,
Rusutsu,
Japan,
048-1711,
Hokkaido
Rusutsu Resort Hotel & Convention is a 4-star family-friendly resort featuring direct ski-in/ski-out access to Hokkaido's largest amusement park and expansive leisure facilities. Guests can experience luxury accommodations and a vast array of dining options, as well as a renowned hot spring on-site.
Rooms & Amenities
Spacious rooms at Rusutsu Resort Hotel & Convention feature luxurious bathrooms, free Wi-Fi, flat-screen TVs, and air-purifiers. The resort includes various dining options that emphasize locally sourced seafood, meat, and dairy products, as well as numerous shops for guest convenience.
Dining & Nearby Options
Dining options include a selection of restaurants highlighting Hokkaido’s culinary delights, such as seasonal dishes and Japanese hotpots. Nearby options offer Italian cuisine and buffet dining to suit varied tastes.
Leisure & Activities
The resort provides a range of leisure activities including skiing with 37 runs, summer hiking, and nature tours. The adjacent amusement park offers a variety of attractions, and guests can unwind at the Kotobuki Onsen, featuring one of Hokkaido’s biggest open-air baths.
Business & Services
Business travelers will find conference facilities and dedicated services at the Rusutsu Resort Hotel & Convention. The property is easily accessible, situated approximately 56 miles from New Chitose Airport.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Explore available ways to reach your dream destination
City Center
Rusutsu
1.5
mi
Airports
Sapporo Okadama (OKD)
50.5
mi
New Chitose (CTS)
54.0
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Onsen!
“The onsen experience was good, especially the outdoor baths that provided a stunning view and a serene atmosphere.” view full review
Diverse Dining
“The variety of restaurants available made it easy to find delicious meals, from teppanyaki to buffet options, satisfying every taste.” view full review
Spacious Rooms
“The room was generously sized, providing ample space for our family to relax and enjoy our stay comfortably.” view full review
Fun for Kids!
“The range of activities for children was impressive, from the swimming pool to arcade games, keeping them entertained all day long.” view full review
General
Non-smoking rooms
Free parking
Safe deposit box
24-hour reception
No pets allowed
Security
Baggage storage
Locker room
Ski to door
Ski storage
Elevator
Currency exchange
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Canoeing
Ski school
Hiking
Horseback riding
Cycling
Tennis court
Golf course
Table tennis
Fishing
Guest Parking
Electric kettle
Services
Paid airport shuttle
Housekeeping
Ski equipment rental
Laundry
Dry cleaning
Ski pass vendor
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Baby stroller
Children's buffet
Water slides
Children's play area
Game room
Spa & Leisure
Indoor swimming pool
Garden area
Sauna
Massage
Hot spring bath
Open-air bath
Public Bath
Shallow end
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Pants press
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
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Location
13, Izumikawa,
Rusutsu,
Japan,
048-1711,
Hokkaido
Map view
13, Izumikawa,
Rusutsu,
Japan,
048-1711,
Hokkaido
City landmarks
Parks
Akai Kutsu Park
1.5
mi
Shiribetsu-dake
1.6
mi
68-1 Rusutsu Akai Kutsu Park
Boshi Statue
1.5
mi
127-2 Rusutsu Rusutsu Furusato Park
Kaitaku no Haha Statue
6.2
mi
127-2 Rusutsu behind Michi-no-Eki 230 Rusutsu
Rusutsu Furusato Park
6.2
mi
Nearby
13 Izumikawa
Rusutsu Resort amusement park
1600 ft
Restaurants
BBQ Restaurant Lamp House
2300 ft
13 Izumikawa Rusutsu Resort Hotel & Convention
Italian Restaurant Costa Terrazza
1200 ft
13 Izumikawa Rusutsu Resort Hotel
Tea Lounge Dolche
1200 ft
13 Izumikawa 2F North Wing
Japanese-Style Pub Kakashi
1200 ft
13 Izumikawa
Pub Cricket
2200 ft
13 Izumikawa Rusutsu Resort Southwing 1F
Hokkaido Buffet Oktober Fest
2100 ft
13 Izumikawa Rusutsu Resort 1F
Kazahana
2500 ft
133 Izumikawa The Westin Rusutsu Resort 2F
Local Cuisine Sekkatei
1800 ft
13 Izumikawa Rusutsu Resort North Wing
Rusutsu Izakaya Tanpopo Shokudo
3000 ft
24 Izumikawa
Yochan
3100 ft
24 Izumikawa
Reviews and Ratings
Feedback from previous guests about their experience
64%
liked the resort and would come back again
6.4/10
Nice
Rooms
6.8
Location
8.6
Service
5.0
Dining
5.0
Guest reviews
6.4/10
based on 10 reviews
8.3
8.3/10 based on 108 reviews
Lee
United States of America,
December
2024
6.2/10
My stay at the resort had its ups and downs. While I appreciated the vibrant atmosphere and variety of activities, the service left much to be desired. The accommodations were clean, but the overall experience was marred by disorganization and communication issues. If you're prepared for some chaos, there is potential for a fun family getaway.
Rooms
7.0
The rooms were clean but appeared a bit tired and could use some renovation.
Service
5.0
The service was lacking, particularly with language barriers and unhelpful responses from staff.
Location
8.0
The resort is conveniently located near the ski slopes, which is a big plus.
Dining
5.0
Dining options could be better, as I found long queues and limited choices at some places.
Facilities
6.0
The facilities offered a wide range of activities, but they felt overwhelmed during peak times.
Russell
United States of America,
December
2024
6.4/10
Our experience at the resort was a mix of positives and negatives. While the ski-in ski-out access was fantastic and the rooms were spacious, the service was lacking, and communication with staff was often frustrating. The dining situation was chaotic, and additional details like transportation were poorly managed, which dampened our overall experience.
Rooms
7.0
The rooms were spacious but a bit dated. They provided a warm and comfortable environment, although they could use some modernization.
Service
5.0
Service overall was not ideal. Communication barriers and unhelpfulness from staff made planning our activities quite stressful.
Location
8.0
The location is great for skiing as it offers direct access to the slopes, but it's somewhat chaotic with lots of guests.
Dining
5.0
The dining experience left much to be desired, with chaos around ordering and a lack of sufficient options during peak times.
Facilities
6.0
The facilities are vast, but navigation can be challenging and many areas feel crowded. Some areas may need better maintenance.
Tim
United States of America,
December
2024
6.0/10
My experience at Rusutsu Resort was a mixed bag. The ski slopes were fantastic, and we enjoyed the snow, but the check-in process was frustrating and the service left much to be desired. Communication was an ongoing issue, and some facilities did not meet expectations considering the price we paid. Overall, while the location is great for skiing, the hotel needs serious improvements to match its high rates.
Rooms
6.0
The rooms were dated but warm, though one of the sofa beds was quite uncomfortable which affected our sleep.
Service
5.0
Service was lacking overall, with staff not addressing our concerns adequately, and language barriers made communication difficult.
Location
9.0
The location is excellent, very close to ski slopes with easy access to transportation.
Dining
5.0
Dining options were limited, with long lines and difficulties in ordering, which detracted from our experience.
Facilities
6.0
Facilities like the onsen were limited and not accommodating for everyone, particularly families with younger children.
John
United States of America,
October
2024
6.6/10
My experience at the resort was quite mixed. While the location provided great access to skiing and the overall environment was vibrant, the service left much to be desired. The staff seemed overwhelmed and not particularly helpful, and the dining experience was disappointing, especially compared to previous stays. Overall, it's a nice place for families, but be prepared for potential chaos, especially during peak season.
Rooms
7.0
The rooms felt a bit dated but were still warm and comfortable. However, managing four large suitcases in the room was a challenge.
Service
5.0
While checking in was smooth, the staff didn't provide adequate information regarding pre-booking, which led to a lot of frustration. Communication barriers also made things harder.
Location
9.0
The resort is conveniently located, making it easy to access ski rentals and slopes. It's essentially in the center of the area.
Dining
5.0
The dining options were underwhelming this time around. I was particularly disappointed about the absence of king crab legs during buffet dinners, which used to be a highlight.
Facilities
6.0
The facilities offered a range of activities, but booking in advance is crucial during peak times due to high demand.
M.
United States of America,
September
2024
7.0/10
The stay at Rusutsu Resort came with its ups and downs. While the snow quality was fantastic for skiing and there were plenty of family-friendly activities, the service left much to be desired and it wasn’t as hassle-free as expected. The rooms were warm but showing their age. Overall, it’s a great place for families, but better organization and staff training could greatly enhance the experience.
Rooms
7.0
The rooms were warm but felt a bit outdated and smaller compared to Western standards.
Service
5.0
Service was a mixed bag. While some staff were helpful, others seemed overwhelmed and not very attentive, especially during peak times.
Location
9.0
The resort is conveniently located at the center of Rusutsu, making it easy to access the ski slopes and activities.
Dining
6.0
Dining options were limited, and many restaurants were fully booked during peak hours, which was disappointing.
Facilities
8.0
The facilities provided were great for families, including a heated pool, activities for kids, and ski-in ski-out access.
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