Rusutsu Resort Hotel & Convention, Rusutsu
About the Resort
Rusutsu Resort Hotel & Convention is nestled at the base of Japan’s popular ski slopes. This luxury condominium-style resort stands out due to its winter sports accessibility and the tranquil balance with Hokkaido's natural beauty. Voted the World’s Best New Ski Hotel in 2021, it offers a seamless ski-in, ski-out experience, enabling guests to access the slopes directly from the property. Its expansive living and dining areas feature large windows, showcasing stunning views of the surrounding mountains.
Location
Situated just
Rooms
The resort offers a selection of 10 distinctive room types, ranging from 1 to 4-bedroom configurations, catering to varied group sizes. Each suite is thoughtfully designed to maximize space and natural light, with features such as
Eat & Drink
Onsite restaurants serve delectable Hokkaido gourmet dishes, showcasing locally sourced seafood, meat, and dairy products. The dining options range from casual to formal atmospheres, ensuring a culinary adventure for every guest. Signature dishes include local favorites like the
Leisure & Business
The resort features a variety of leisure activities, including access to an
Select your room type
Price and Room Availability Calendar
Getting around
Explore available ways to reach your dream destination
Facilities
General
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Security
- Luggage storage
- Locker room
- Ski to door
- Ski storage
- Lift
- Currency exchange
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Canoeing
- Ski school
- Hiking
- Horseback riding
- Cycling
- Tennis court
- Golf course
- Table tennis
- Fishing
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Housekeeping
- Ski equipment hire
- Laundry
- Dry cleaning
- Ski pass vendor
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Baby pushchair
- Children's buffet
- Water slides
- Children's play area
- Game room
Spa & Leisure
- Indoor swimming pool
- Garden area
- Sauna
- Massage
- Hot spring bath
- Open-air bath
- Public Bath
- Shallow end
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Trouser press
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the resort had its ups and downs. While I appreciated the vibrant atmosphere and variety of activities, the service left much to be desired. The accommodations were clean, but the overall experience was marred by disorganization and communication issues. If you're prepared for some chaos, there is potential for a fun family getaway.
Our experience at the resort was a mix of positives and negatives. While the ski-in ski-out access was fantastic and the rooms were spacious, the service was lacking, and communication with staff was often frustrating. The dining situation was chaotic, and additional details like transportation were poorly managed, which dampened our overall experience.
My experience at Rusutsu Resort was a mixed bag. The ski slopes were fantastic, and we enjoyed the snow, but the check-in process was frustrating and the service left much to be desired. Communication was an ongoing issue, and some facilities did not meet expectations considering the price we paid. Overall, while the location is great for skiing, the hotel needs serious improvements to match its high rates.
My experience at the resort was quite mixed. While the location provided great access to skiing and the overall environment was vibrant, the service left much to be desired. The staff seemed overwhelmed and not particularly helpful, and the dining experience was disappointing, especially compared to previous stays. Overall, it's a nice place for families, but be prepared for potential chaos, especially during peak season.
The stay at Rusutsu Resort came with its ups and downs. While the snow quality was fantastic for skiing and there were plenty of family-friendly activities, the service left much to be desired and it wasn’t as hassle-free as expected. The rooms were warm but showing their age. Overall, it’s a great place for families, but better organization and staff training could greatly enhance the experience.